A software and consulting firm dedicated to customer service and knowledge management

We are experts in Customer Service Strategy and Knowledge Management with more than 30 years combined experience in optimizing citizen services and customer relationships.


Our philosophy is to create fast and significant results by bringing experience and IT into play in an intelligent way. We engage in the entire customer value chain and thus bridge the gap between independent strategic advice and result-oriented technological implementation. It is a key priority for us to deliver solid and useful results, which is why we work with the best partners in the market and take responsibility for the overall result.

We help our clients

Provide world-class customer service